Welcome to the Cloudview visual network adapter (VNA) help guides, everything you need to set up and configure your VNA.
Analogue Cameras

Before you start

VNA external features:

Front view


A 4GB HC micro-SD card is sufficient for most applications. If further storage is required, an 8GB HC micro-SD - Class 10 is recommended.

The VNA will automatically optimise the format of the SD card when it is inserted. Existing files not created by a VNA will be lost!

Back view

Linking your Camera

1 Connect a camera to the BNC connector.


Use a BNC splitter when connecting
the VNA in parallel to a local DVR.

2Connect N/C alarm signal input.


Connect an external N/C alarm signal (e.g. a PIR detector) to trigger event recording, or enable event recording in conjunction with the built in motion detection capability.

IMPORTANT: The N/C input connector should not be removed unless it is being replaced by a valid trigger connection. The correct operation of the Cloudview VNA may be compromised if input circuit is left open.

3 Connect to Internet.


Connecting to the Internet using an RJ45 ethernet cable provides optimum reliability. *WiFi and 3G/4G services may also be used to connect the Cloudview VNA to the Internet.

*3G/4G services should be used as a failover signal path when Cloudview is being used for alarm-verification purposes or when broadband services are not available. 3G/4G or WiFi connectivity requires additional USB hardware.

4 Connect to power source.*


Connect the Cloudview VNA 12VDC (0.5A) power supply.

* Warning: exceeding the above 12v DC power requirements may damage the VNA and void warranty.

5 Cloudview LED steady, then off Power LED steady.


The Cloudview LED will stay steady during initial boot-up procedure and then turn off, leaving only the Power LED on. The LED's remain in this state for a time, as it continues to bootup.

6 Status LED flashes, power LED steady.


The status LED will flash whilst the VNA establishes its connection to the Internet.

7 Status LED steady, Power LED steady.


The Status LED will go steady after a number of seconds when used with an Ethernet connection. Note that when connecting using WiFi or 3G/4G services, this period can be considerably longer.

If the Status LED continues to flash check that the Internet connection to the VNA is live and re-boot the VNA by turning the power source off and on.

8 Cloudview LED flashes, Status LED steady, Power LED steady.


The Cloudview LED will flash whilst the VNA establishes its connection to the Cloudview service.

9 Cloudview LED steady, Status LED steady, Power LED steady.


The connection to Cloudview is now live.

10 Now go to www.cloudview.co, in a web browser, and login to your Cloudview dashboard to view and administer your camera.

IP Cameras
(VNA must be in admin mode)

Before you start

If you have not already done so, place your VNA into admin mode. Click below for further advice.

Please note that you will need a Wifi dongle for your VNA if you wish to test that your IP Camera is functioning without leaving the VNA admin settings panel. Alternatively, test by logging into your online Cloudview account.

You will need the following information about your chosen IP Camera:

URL for the MJPEG stream

This can normally be found in the administration panel for the IP Camera you wish to attach.


The VNA and the camera must be on the same network.

Tip: You can check this by launching a FIREFOX browser, (only Firefox supports the viewing of raw streams) then copying the address information (as above) into the address field. If you have the correct URL you will see the live MJPEG stream from the camera. Please make sure you close the browser after viewing, when satisfied.

Login & Password

e.g. Login = admin
Password = 1234

Basic Authentication

IP Camera must be configured for Basic Authentication

Note: Most IP cameras allow you to set the frame-rate (fps) and the image resolution to use.

Best results will be obtained if the frame-rate is set to 12 or 15 fps, and the image resolution is close to D1 resolution, which is 720 x 576.

Typical choices for image resolution (depending on the camera) would be 640 x 480, 702 x 576, or 800 x 600.

Using larger image resolutions is not reccomended, as it will use more local network bandwidth, without enhancing the final image.

Configuring the VNA

1 Type the address
into the URL field.

2 Enter the camera's login username (e.g. admin) into the user name field. Enter the camera's login password (e.g. 1234) into the password field.

3 Select, under 'Type of Camera', 'IP Camera', and click on the 'Save' button.

4 Once you have been informed that the settings have been saved, either proceed to step 5, if you have Wifi set up for your VNA, or go to our Wifi setup guide. If you have not set up Wifi proceed to step 8.

5 Now you can test your IP Camera. Click on the button, 'Test IP Camera'.

6 After approximately 20 seconds you will see the view from your IP Camera. This confirms that the settings are correct.

7 If no image appears, check the settings, re-save if necessary and test again.

8 Once you are happy that the settings are correct, click on 'Reboot VNA' (top right of the screen), and unplug the Ethernet cable from the VNA.

9 The VNA, and the Cloudview service, should now be connected to your chosen IP Camera. You can view your camera by logging into your online Cloudview account.

(VNA must be in admin mode)

Before you start

If you have not already done so, place your VNA into admin mode. Click below for further advice.

You will need to attach an approved Wifi USB dongle (Edimax EW-7811UN) to your VNA and place it in admin mode.

Edimax EW7811Un
Edimax EW7612UAn V2
TP-Link TL-WN823N
Edup EP-N8508GS
Belkin N300 Micro

Note: The above Wifi dongles use the RTL8182-8188C chipset. Any Wifi dongle using this chipset should work.

You will need your Wifi network name, password and security mode.
Configuring the VNA

1 Enter Wifi network name (SSID).

2 Enter password (no spaces).

3 Select security mode.
Note: Most networks use WPA2-PSK.

4 Select failover (Wifi).

5 Save settings.

6 Test Wifi settings.

Mobile (3G/4G)
(VNA must be in admin mode)

Before you start

If you have not already done so place your VNA into admin mode. Click below for further advice.

Select the Modem Type

The following USB Mobile dongles are currently approved for use with the VNA:

Huawei K3772 HSPA
Huawei K4201 HSPA+
Huawei E3351 HSPA+
Huawei E3272
Huawei K4201-Z HSPA
Huawei K3565 Rev 2 HSDPA
Huawei E3131 HSPA+
Huawei K4203 HSPA+
Huawei K4505-H HSPDA+
Huawei E303 HSDPA

NB: Older firmware may need to be updated to allow access to the full list.

Configuring the VNA

1 Set failover (Mobile).

2 Select modem type. Only those fields that require populating will remain shown.

3 If required:
(1) Enter the APN
(2) Enter the username
(3) Enter the password
Note that the APN, username & password fields will only be shown if they are required.

4 Select failover (Mobile).

5 Save settings.

6 Test Mobile settings.

Admin Mode

Before you start

The Cloudview VNA Admin Mode is used to:

  1. Change the admin user password.
  2. Configure the Cloudview VNA for networks that do not support DHCP.
  3. Configure the Cloudview VNA for failover, either to Wifi or 3G/4G.
  4. Configure the Cloudview VNA to attach to an IP Camera.

This process will require you to connect your Cloudview VNA directly to a PC that is neither connected to a network or the Internet:

  1. Unplug any Ethernet connection.
  2. Switch off any Wifi connection on the PC.
  3. Close any web browsers.
  4. Check that the PC is set to DHCP.

Configuring admin mode

1 Disconnect your Cloudview VNA from any power source, Ethernet cables and camera cables.

2 (Optional) To configure your Cloudview VNA for either Wifi or 3G/4G insert the appropriate dongle into the USB port.

3 Re-connect the VNA to a 0.5A (min), 12V DC PSU.

When the POWER LED is on (steady) and the STATUS LED is flashing, insert a pin into the Admin hole, press for 5 seconds and release. The CLOUDVIEW and STATUS LEDs flash togther.

4 Connect your Cloudview VNA to your PC using an Ethernet cable.
Note: Connect your PC or Laptop directly to the VNA using an Ethernet cable. Do not connect via a network, router, or switch.

5 Open a web browser on your PC, after 20 seconds type the URL: into the address bar of your browser.

6 Type in user name and password.
User name: admin (lower case)
Password: default (lower case)

7 Your VNA is now in admin mode.

8 Settings available:

Network settings.

Setting up a wifi connection.


Installing an IP Camera.