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Cloudview & Privacy

Cloudview Limited (“Cloudview” or “We” or “Our” or “Us”) takes your privacy seriously. We provide this privacy policy to inform you of our policies and procedures regarding the collection, use and disclosure of any personal identifiable information we receive from you as a visitor or registered user of this website (the “Site”), or which we collect through our social networking service. This privacy policy may be updated from time to time for any reason; each version will apply to information collected whilst it was in place. We will notify you of any material changes to this privacy policy by posting the new privacy policy on our Site. You are advised to consult this privacy policy regularly for any changes.

Information Collection and Use

As a visitor to the Site, we may record details of your visits and the resources that you access. We may also collect non-personal identifiable information including but not limited to IP addresses, profile information, aggregate user data and browser types.

When you register with the Site, we may request and retain certain personal information about you including, but not limited to, your full name, password, email address and date of birth. Where you make payments through the Site, we may also collect and retain your postal address and payment card details. In addition, from time to time, we may collect information including, but not limited to, your IP address, gender, time zone and telephone number.

You must provide, and continue to provide, accurate, complete and updated information. If you fail to do so, we may suspend or terminate your account with or without notice.

By visiting or using our Site you are consenting to our processing of your details in accordance with this privacy policy. “Processing” means using the information in any way including, but not limited to, collecting, storing, deleting, using, combining and disclosing the information, or using cookies. Should you access the Site from a computer with an IP address not associated with registration we may take reasonable steps to confirm your identity.

Our primary goal in collecting personally identifiable information is to provide you with the product and services made available through the Site, to communicate with you, and to manage your registered user account if you have one. The information we gather enables us to ensure that your information is not accessed by third parties who are not authorised to access it. We may receive and store any information or content you enter on the Site when you register for an account, fill out your profile, pay for credits or participate in any of our community services.


We use cookies to store your preferences and record session information. They enable our systems to recognise your browser and tell us how and when pages on our Site are visited and by how many people. These cookies also enable us to recognise you as an individual when you visit the Site so that we can personalise your Site experience and provide access for you to your individual account information and functionality. It also allows us to customise the Site content to your preferences. We do not link the stored information to any personally identifiable information. You may configure your browser to accept or reject all or some cookies or notify you when a cookie is set. You must enable cookies from the Site in order to use most functions on the Site. For more information about the cookies we use on our Site, please see our Cookie Policy


We will not disclose your personal information to any third party except as set out in this privacy policy.

We engage certain trusted third parties to perform functions and provide services including, but not limited to, website hosting and maintenance, customer relations, database storage and management and direct marketing campaigns. We will share your personal identifiable information with these third parties but only to the extent necessary to perform these functions and to provide such services and only pursuant to binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

We do not rent, sell or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or except as set out below.

We provide the information to trusted partners who work on behalf of or with us under Confidentiality Agreements. These companies may use your personal information to help us communicate with you about our offers. However, these companies do not have independent rights to share this information.

We respond to court orders, legal process, or to any legitimate request by law enforcement authorities with which we must or may comply.

We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Website Terms of Use or as otherwise required by law.

We may transfer information about you if we are involved in negotiations undertaken with a view to us acquiring or being acquired by or merged with another company. In this event we will notify you before information about you is transferred and becomes subject to different terms.


Where you have been issued with a password (or where you have created a password) you should not disclose your password to anyone.

We use industry standard technology designed to help keep your personal information safe. We will make reasonable efforts to protect any information you provide; however, we cannot guarantee complete security. Additionally, we cannot guarantee that your information will not be accessed, viewed or copied by unauthorised sources.

Right of Access

You have the right to access the personal information we hold about you. To do so, please send us a request in writing to the email or postal address below. Please be aware that we charge a fee of £10 for sending you the information. Furthermore, we may ask for proof of identification. Once satisfied that we have received an appropriately identified request for information we will reply within 60 calendar days.

Right of Rectification and Erasure

You have the right to have your personal data corrected if inaccurate. You may do so yourself at any time by entering the updated details using the "User Details" page.

If at any time you would like us to erase the personal data we hold about you, you may send us a request in writing to the email or postal address below. Please be aware that we may ask for proof of identification before complying with the request. We will erase all data we hold about you within 60 calendar days of being satisfied that the request is appropriately identified. Please be aware that any such request will automatically serve to terminate your account with us. For further information regarding the termination of your account please see the section entitled ‘Termination’ in the Website Terms of Use.


Questions or Concerns

If you have any questions or concerns regarding this privacy policy please let us know by contacting us at or at the following address:


Compliance Department

Cloudview Limited
Kingsway House
Havilland Street
St Peter Port